But, don't take our word for it!
We'd say Seeing is Believing! No lengthy Downloads! No cumbersome Installations! Take your Free Trial and Get access to popular features and functions of iOptedTry Demo
How iOpted CRM helped a Distribution Company in achieving their Sales Targets.
Neo Tracking and Power Systems is an ISO 9001-2008 Certified company, having over 7 offices across India, they had been in the business for over a decade and over the years had acquired a huge number of clients / customers to buy their Power Management products across the country.
They needed a system which will keep a track of their customers, their products purchased, their product services, product AMCs track record, doing it manually was a strict No and virtually impossible.
iOpted CRM provided the automated solutions to Neo Tracking and Power Systems Pvt. Ltd. with a central repository of customer / client records, their entire product purchase cycle, the product services / AMCs track records, their payment cycles for AMCs, complaints / support registrations etc...
While they were able to increase the customer satisfaction by vastly improving the quality and time of free / paid service, they were also able to figure out the products which the customers called in for, with maximum support request, hence improving on the product delivery too.