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What are the general benefits of a CRM?
CRM is a method or process of communicating and staying in touch with the customers, existing and possibly new. It brings your sales, marketing, customer services teams together, helps your generate and analyse your business.
In general a CRM will assist you with the following and more :
- Management decision making is data based and informed
- Staff can manage their time effectively and productively.
- Marketing efforts brings higher quality leads supported by numbers and analytic
- Pipeline reports and notes / updates are current and up-to-date
- Performances are quickly identified
- Each customers relationship is understood accurately
- Automation processes replaces repetitive manual processes
- Communication is a recorded and historically available.
- CRM can connect to your accounting
- Customer order histories and business can be instantly checked and referenced
- Email marketing actions are reported in CRM
- Social Media can be integrated effectively and strongly
- Mobile and remote staff work productively
- Important business processes can be translated into automated processes and reported in cases of violations
- Positive team culture can be developed
- Sales cycles can be reduced
- Customer data is always current, available and protected
- Training costs can be reduced
- Customer Relationship with the company is not personnel dependant
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I am a Gym Professional, and have been in the Industry quite some time, Over the years I've worked on quite a few software for Gyms, I am yet to come across something as amazing yet so simple to use.
~Santosh Singh
Body Science The Gym
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Me being a travelling Businessmen it was important that the software worked well on my notepads or mobile phones too. I was already sold when you showed me how well it works on my Windows Phone and my Android Notepad. It beats hands down, all the other softwares for Gym I had seen and used yet!
~Mohsin Merchant
Defy Genetics The Gym
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Having multiple sales office at multiple locations in India, it was difficult to keep a track of the hundreds of customers and their services / AMC / Support requests. Your software has really streamlined our service process and true to your word, it does deliver Profits! We wish you all the luck! You guys are sure to go a long way!
~Nitin Shinde
Neo Tracking and Power Systems Pvt. Ltd.
